Warranty Claims

We provide a fast efficient warranty and faults procedure on behalf of our dealers. If you have a problem with one of our products, please complete this form and we will respond with instructions.

Most problems can be resolved over the telephone or by email, but in certain circumstances you may have to return your product to us or we may advise you to re-visit your local retailer for advice.

Please do not return any items to us without authorization - unauthorized returns cannot be accepted.

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In case we need to return anything to you.
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Why do you wish to return a product? Note if your product is faulty from new and you require a refund or replacement you must contact your retailer.
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Please provide details of the product you wish to return. Please include the product code (normally on the box).
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Please describe what's wrong with your product. Please provide as much information as possible.
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Please select one of the options
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Please tell us the name of your retailer
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Photo:
If you wish to send us a photo of any fault or damage, please upload it here.
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