Warranty Claims

We provide a fast efficient warranty and faults procedure on behalf of our dealers. If you have a problem with one of our products, please complete this form and we will respond with instructions.

Most problems can be resolved over the telephone or by email, but in certain circumstances you may have to return your product to us or we may advise you to re-visit your local retailer for advice.

Please do not return any items to us without authorization - unauthorized returns cannot be accepted.

Your Full Name: *
E-Mail Address: *
Daytime Phone Number: *
Postal Address: *
In case we need to return anything to you.
Return Reason: *
Why do you wish to return a product? Note if your product is faulty from new and you require a refund or replacement you must contact your retailer.
Product Details: *
Please provide details of the product you wish to return. Please include the product code (normally on the box).
Fault / Breakage Details: *
Please describe what's wrong with your product. Please provide as much information as possible.
Where did you buy your product? *
Please select one of the options
Retailer Details (if applicable): *
Please tell us the name of your retailer
Purchase Date: *
Do you have a receipt or proof of purchase:  *
If you wish to send us a photo of any fault or damage, please upload it here.